◆ Service and Support

We firmly believe that product sales are only part of the market. Providing users with a full range of services such as consulting, training, and after-sales service is the foundation of corporate development. The company has established a complete and efficient service system with a professional service team to ensure that every customer is provided with comprehensive, comprehensive, meticulous, and professional full-process services, including pre-sales service, after-sales service, value-added service, and financial services. 

1. Pre-sales Services:

 (1) Product consultation: Professional technicians will answer your questions about product performance, parameters, usage, etc.

 (2) Product selection: Professional technicians will enter the site and make an overall layout and reasonable planning for the project site based on the soil, crops, and planting scale of the project site. They will select appropriate agricultural machinery and equipment according to the actual situation of the project site, so as to maximize the effective use of land and minimize the overall cost.

2. After-sales Services: 

Parts distribution, installation and commissioning, operation training, user follow-up visits, product maintenance guidance, product repair and parts supply, user question answering, etc. 

3. Value-added Services:

Agriculture and agricultural machinery knowledge training, on-site visits to key customer production sites, customer profile creation (for product care and maintenance), and VIP customer service (expert guidance, etc.).

4. Financial Services:

Assist users in selecting the optimal financial service plan to reduce their purchase costs and financial pressure.